Outstanding Customer Service Award 2010
Leitrim County Council has been awarded the Chambers Ireland Outstanding Customer Service Award 2010 for its excellent response to the flooding crisis in the County last year. The Award was presented to the Cathaoirleach, Concillor Frank Dolan, at the 7th Annual Excellence in Local Government Awards ceremony held in the Burlington Hotel on 28th October 2010. The awards were held in association with the Department of the Environment, Heritage and Local Government. This is the second time Leitrim County Council has received the award in the Customer Service category. The previous award was won in 2005 for the excellent progress made in recent years in enhancing customer services across a range of service areas.
Leitrim County Council had been nominated by Carrick on Shannon Chamber for seven awards in the following categories –
- County Development Board Award – Goal to Work Initiative
- Supporting Tourism Award – Anthony Trollope Initiative
- Innovation in Technology Award – Multicom 112 Extension Project
- Customer Service – Flooding Response
- Supporting Active Communities – Certificate in Addiction Studies
- Best Library Service – Focus on Social and Cultural Inclusion
- Sustaining the Arts Award – Windharps
Following the adjudication process, Leitrim County Council was shortlisted in categories No 1 to 6 above.
Leitrim County Council are delighted to have been selected as this years winner in the Chambers Ireland Outstanding Customer Service Award. It reflects the commitment and dedication of all our staff and particularly our front line and outdoor staff during the flooding crisis which had a significant impact on the County and particularly the Carrick on Shannon and Leitrim Village areas. It was an example of the quality of our decision making process, the efficiency and effectiveness of our operations, the standard of our facilities and our focus on quality customer service in action.
Flooding Crisis Overview